Last updated: 01/06/2024
Welcome to Subful. These Terms and Conditions govern your use of the Subful website and app, providing a platform for organizations to create and manage subscription services and for users to subscribe to these services. By accessing or using Subful, you agree to be bound by these Terms.
Users must register an account providing accurate information. Organizations must complete a Stripe connect flow to receive payouts. Subful reserves the right to terminate accounts for any breach of these terms.
Organizations retain ownership of the content they upload to Subful but grant us a non-exclusive license to use, display, and distribute this content in connection with the service. Subful respects intellectual property rights and expects users to do the same.
Payments made through Subful are subject to an application fee. This fee is by default 10% but can be adjusted by Subful but changes will be communicated with 7 days notice. VAT and other Taxes are calculated based on the user's location. Refunds are managed by organizations according to their policies.
Users are prohibited from engaging in illegal activities, infringing on others’ intellectual property, or any actions that could harm Subful or its users. Violations may result in account termination and other penalties.
Subful reserves the right to suspend or terminate accounts for violations of these Terms. Users may terminate their accounts through the platform’s settings.
Subful is provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Subful does not warrant that the platform will always be available, be uninterrupted, secure, or free of errors.
Subful, its affiliates, and their licensors will not be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data, profits, or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services arising out of or related to the use, inability to use, performance, or failures of this website or the linked sites, even if Subful had been advised of the possibility of such damages.
Subful accepts no liability for any transactions, interactions, disputes, or any relations whatsoever between organizations and their customers. The organizations are solely responsible for all services provided to their customers, and Subful acts only as a facilitator for transactions and communication.
Organizations using Subful are independent entities, and there is no partnership, agency, or employment relationship between Subful and any organizations. All dealings, transactions, and interactions initiated on this platform are directly between organizations and their customers. Subful is not involved in the actual transaction between buyers and sellers and does not control, and is not liable for, the quality, safety, legality, or any other aspect of the services provided by organizations.
Users agree to indemnify, defend, and hold harmless Subful, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to their account (including negligent or wrongful conduct) by them or any other person accessing the site using their Internet account.
Disputes related to the use of Subful are governed by UK law and should be resolved through mediation before any legal action.
Subful reserves the right to modify these Terms at any time. Continued use of the service after changes constitutes acceptance of the new Terms.
For any questions or concerns regarding these Terms, please contact us on our support page.